E-mail/webmail login outage for nccn.net customers (resolved)

A problem with the physical hardware running our cloud database server caused user data for nccn.net accounts to be briefly unavailable on Thursday evening, January 19.  This meant that users were unable to log in to their e-mail, either directly via our mail servers or via SquirrelMail at webmail.nccn.net.

(No e-mail was lost, and e-mail delivery continued uninterrupted: only sign-ins were affected.)

Our cloud provider has notified us that the affected server has been migrated to new hardware, and we have verified data integrity and restored e-mail access.  If you are still having problems, please call our office at (530) 478-9822 and we can give you individual support.

About Bax

I'm the Technical Support Director for Spiral Internet. You can reach me during business hours at (530) 478-9822, Ext. 1. I'm happy to answer your questions!
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