Category Archives: Tips and Announcements

AT&T strike will complicate DSL repairs

According to several media sources, 17,000 AT&T workers have walked off the job today to protest issues affecting technicians — including outsourcing, and being forced to do work outside their area of expertise. We have confirmed this with AT&T directly, as they … Continue reading

Posted in Tips and Announcements | Comments Off on AT&T strike will complicate DSL repairs

Winter weather

The storms hitting California this month are predictably creating infrastructure challenges — though at a level we haven’t seen for many years.  High winds bring down trees (and power/telephone lines with them), heavy rains soak equipment (causing electrical shorts through poorly maintained … Continue reading

Posted in Service Updates, Tips and Announcements | Comments Off on Winter weather

On the road to fiber

After several long years, the California PUC has just voted to fund our grant application for Zone A of our Nevada County fiber optic project.  We cannot put into words how excited we are to be bringing next-generation speeds to … Continue reading

Posted in Tips and Announcements | Comments Off on On the road to fiber

“Shellshock”: Major Internet-wide security hole

A critical security vulnerability (now known as “Shellshock”) was announced today, affecting a system shell used by the vast majority of Internet servers.  The vulnerability allows remote hackers to run code on a system without authorization (somewhat like having a virus, but … Continue reading

Posted in Scheduled Maintenance, Tips and Announcements | Comments Off on “Shellshock”: Major Internet-wide security hole

DNS cloud transition

As part of our goal to offer better Internet access and services, we are transitioning our DNS services to “the cloud” — virtual servers located on the Internet backbone.  DNS is the service that translates domain names (such as spiral.com) … Continue reading

Posted in Scheduled Maintenance, Tips and Announcements | Comments Off on DNS cloud transition

Heartbleed

An extremely serious vulnerability, the “Heartbleed” bug, has just been announced for the server software that runs the vast majority of secured Internet connections. The good news is that none of the servers hosting Spiral customer content are running a … Continue reading

Posted in Tips and Announcements | Comments Off on Heartbleed