Outbound e-mail interruption

This afternoon, as we completed the process of decommissioning our local name server, a misconfiguration in our NCCN.net e-mail server caused outbound messages to briefly fail and inbound messages to be halted and queued for later delivery. The issue has been fixed; outbound messages are being correctly sent as of approx. 5:15 p.m., and the spam filtering system is currently working on processing the queue of inbound messages.

All other aspects of the DNS transition went smoothly. If you have DSL or Fusion service with a static IP address and have not yet updated your nameservers, click here for the support article.

About Bax

I'm the Technical Support Director for Spiral Internet. You can reach me during business hours at (530) 478-9822, Ext. 1. I'm happy to answer your questions!
This entry was posted in Unplanned Outages. Bookmark the permalink.