Server downtime

Due to the announcement of the so-called GHOST vulnerability, some of Spiral’s web hosting and e-mail services will be temporarily inaccessible tonight as patches are applied to affected servers.  The nature of GHOST requires that servers be halted and rebooted in order to apply the patch.


Update, 12:30 a.m. Jan. 28: Due to an unexpected issue with the upgrade on our primary hosting server, a number of our hosted websites suffered approximately a 3-hour outage.  However, the server is now secured and we’ve audited the sites to check for lingering issues.  If there are any problems with your website, please call us at (530) 478-9822, Ext. 1, so we can address it as soon as possible.

We will briefly delay the patch on our secondary hosting server until tomorrow, so we can secure the server without such extensive downtime.

Update, Jan. 29: Our secondary hosting server was patched tonight as well, and no further service downtime is anticipated.

About Bax

I'm the Technical Support Director for Spiral Internet. You can reach me during business hours at (530) 478-9822, Ext. 1. I'm happy to answer your questions!
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